We understand that your nanny may not always work out; if you would like to add a new nanny to your payroll account, please send an email to payroll@nannylane.com with the following information:
- New nanny's full name, email address and start date
- Current nanny's last day worked
Once this information is received, the payroll team will send your nanny an email invitation with the subject line “(Your name) Invited you to set up payroll!”
The nanny would then complete the online registration and expect to receive an email with the subject line “Get ready for your first payday!”
In this email, the nanny would be asked to complete tax forms and send us a confirmation of their bank information.
If your nanny has started and needs to be paid before their setup is complete, please send an email to the payroll team. They're happy to calculate your nanny's net pay for you!
If you've paid your nanny previously, please let the payroll team know so they can process the payments and collect the necessary taxes with your first direct deposit payroll
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