How can I get a refund?

Managing Your Membership

We are a self-serve platform, which means families and nannies are responsible for managing their memberships, including renewals and cancellations.

Auto-Renewal & Reminders

All memberships are set to auto-renew by default. To help you stay informed, we send an email reminder before your first renewal date.

Cancelling Your Membership

You can cancel your membership at any time directly through your account settings.

• How do I cancel my subscription?

• View our Cancellation Policy

If you need additional support, please don’t hesitate to contact us.